Your flight
Airline, route, travel date and flight number identify which passenger-rights rules may apply.
CHECK A FLIGHT CLAIM
Delayed or cancelled? Check what your flight may qualify for.
Compensation depends on your route, arrival delay and—critically—the reason for the disruption. Start with the individual journey rather than a blanket incident assumption.
Flight-specificEligibility depends on your journeyUK261 contextUp to £520 in qualifying casesOther rightsCare, refunds and rerouting are separate
BEFORE YOU START
Three things determine the claim.
What happened
The final arrival delay or cancellation timing matters, but the underlying cause is equally important.
Who controlled the disruption
Events outside an airline's control can make fixed compensation unlikely even though care, rerouting or refund rights may still apply.
DELAY PILOT APPROACH
We separate compensation from the rights you need right now.
A cancellation caused by air traffic control can have a different compensation outcome from an airline-controlled operational problem. Passengers can still have important rights to assistance, rerouting or refunds.
Understand the rights framework →FIXED COMPENSATIONCase-specific
Based on the individual flight and cause.
CAREMay still apply
Meals, refreshments and accommodation can be separate from compensation.
REFUND / REROUTINGSeparate right
Cancelled passengers can have choices even when compensation is not payable.
READY?
Check your individual flight.
You’ll continue to the UK claim-check route used by Delay Pilot. The external claim service will assess the details you provide under its own terms.
Check my flight →Delay Pilot may receive a commission if you use our claims partner. Claim services are provided by a third-party partner; review its terms and fees before proceeding.